FAQs

Med X Change LLC

  • Why would I choose a vertical platform lift over a ramp?

    Vertical platform lifts are optimal for areas with limited space or significant height differences. They are particularly suitable for elevated entrances like porches or decks. Unlike modular ramps, which require one foot of length for every inch of rise as per ADA regulations, vertical platform lifts occupy less space. For instance, an eight-step deck would necessitate an eight-foot ramp for compliance. Additionally, many find vertical platform lifts more visually appealing than aluminum modular ramps. With 12.2% of American adults experiencing mobility challenges, as reported by the CDC, vertical platform lifts offer an effective solution for those struggling with stairs.
  • What happens if my lift needs repair?

    Med X Change LLC provides comprehensive repair services for all equipment, including lifts. Our certified technicians are capable of diagnosing and repairing the lifts we sell, as well as most other brands. Repairs can be conducted either at our facility or at your location for your convenience. Please be aware that on-site service calls incur an additional fee. For dependable lift repairs, we encourage you to contact our team.
  • How safe is a stair lift?

    Stair lift manufacturers adhere to stringent safety standards in their product design. These lifts are equipped with chairs featuring armrests and safety belts to ensure the user remains secure and comfortable during operation. Multiple safety sensors are incorporated to halt the lift if any obstruction is detected in the tracks or beneath the chair, providing an additional layer of protection.
  • Can the stairs be used in a normal capacity with a stair lift installed?

    The installation of a stair lift does not significantly impede normal stair usage. The lift's track occupies a small portion of the stairway, allowing for easy passage. The chair components, including the seat, handrails, and footplate, can be folded up to maximize space for regular stair use. While individuals should have no difficulty ascending or descending the stairs, some maneuvering may be necessary when carrying larger items past the stair lift.
  • What happens if my stair lift needs repairs?

    Med X Change LLC operates a fully-equipped repair facility for servicing all equipment, including stair lifts. Our certified technicians are proficient in diagnosing and repairing the stair lifts we sell, as well as most other brands. We offer the flexibility of conducting repairs either at our facility or at your location for your convenience. Please note that on-site service calls are subject to an additional charge.
  • How does a lift chair differ from a typical reclining sofa chair?

    A power reclining lift chair combines the comfort of a standard recliner with additional functionality to assist individuals with mobility challenges. Unlike typical recliners that require manual adjustment and physical effort to recline, lift chairs can be easily operated with a button press. These chairs generally offer a wider range of reclining positions compared to standard recliners. Furthermore, lift chairs provide assistance in standing up, which is particularly beneficial for elderly or physically challenged users.
  • What factors do I need to consider when purchasing a lift chair?

    When selecting a lift chair, the primary consideration should be the required chair positions. For extended use or sleeping, an infinite position or zero gravity chair may be more suitable. For less intensive use, a basic 2 or 3 position chair might suffice. Other important factors include the upholstery material, user size and weight, and additional features. The choice between leather and fabric may depend on the user's perspiration levels or potential incontinence issues. Our team is available to provide guidance on selecting the most appropriate lift chair for your needs.
  • Why are power recline lift chairs more expensive than a regular recliner?

    Power recline lift chairs command a higher price point due to their advanced features and construction. These chairs incorporate electric motors, offer enhanced comfort, provide multiple position options, and include additional functionalities not found in standard recliners. Leading manufacturers utilize premium materials in their construction to ensure durability and longevity. For information about our selection of reliable lift chairs, please contact our team.
  • What is the difference between a 3-wheel and 4-wheel scooter?

    A 3-wheel scooter is designed for enhanced maneuverability in confined spaces. Most models are equipped with anti-tip wheels to improve safety and stability. In contrast, a 4-wheel scooter offers a more spacious floorboard for increased foot room and provides superior stability due to its wider base. If you require assistance in selecting between mobility scooters or other mobility aids, our team is available to provide expert advice.
  • How long will the batteries last per full charge on a scooter?

    The duration of a scooter's battery charge is influenced by several variables, including the user's weight, terrain conditions, travel speed, and battery age. Under typical circumstances, our experts estimate that a full charge should enable travel distances ranging from 6 to over 30 miles, depending on the specific scooter model. For detailed information about our range of mobility scooters and other mobility solutions, please don't hesitate to contact our professional team.